Working with IT partners to provide the best broadband for business
Enterprises everywhere are using technology to drive success. That makes the role of the managed IT services provider a crucial one as they connect businesses to the tools and strategies that will help them to prosper. With so many modern enterprise tools requiring broadband connectivity to function, reliable internet has become the backbone of every modern business.
Managed IT companies must therefore ensure that connectivity doesn’t become the very thing that undermines their success. They require partnerships that bring broadband and IT services together, empowering them to offer customers and prospects a truly end-to-end solution, underscored by the best broadband for business.
Many enterprises who engage with an IT services provider manage their broadband connections themselves, either by choice or necessity. This fractured approach can be frustrating both for the IT provider and the business. Issues become unnecessarily complicated, businesses find themselves caught in the middle, and new technologies can be cumbersome to test and roll out. It’s not just frustrating: it impacts the IT services provider’s reputation and ability to deliver.
Business grade broadband for today’s enterprises
At Pure Telecom, we partner with experienced managed IT service providers to empower them to deliver game-changing solutions for their customers, backed up by the knowledge that good, reliable broadband promotes their success.
This is particularly important as cloud computing, and its many applications, continues to grow in popularity and relevance to businesses. Research from IDC anticipates that cloud spending will reach $805BN in 2024 and in just four years, this will double. IT service providers can therefore expect to be offering more solutions in this area in the coming years, along with increased demand from their customers for cloud.
Cloud projects cannot succeed unless the underlying infrastructure, using business grade broadband, is in place. Ultimately, it is connectivity that decides the quality of the service delivered to the end customer.
Managed IT providers can therefore back their own success by partnering with a broadband provider like Pure Telecom. Thanks to agreements with all of Ireland’s major wholesale broadband networks, we work with IT partners to give their customers the best broadband based on their requirements and location. In doing so, we support sales and growth for the IT service provider, enabling them to offer a truly end-to-end solution.
The role of connectivity in customer experience
Today, some 90% of businesses are making customer experience their top focus. In the era of switching, they know that it unlocks revenues and improves customer retention. For an IT service provider, excelling in customer experience means making every single interaction seamless. By partnering with a business grade broadband provider, they can ensure they are the single point of contact for their customer. At Pure Telecom, we make it a flawless experience for the IT service provider, too. With a wait time averaging 30 seconds or fewer to speak to an agent on the phone, our dedicated customer service team can provide the expert guidance and solutions needed to deliver an exceptional experience.
Pure Telecom is dedicated to providing the best possible service for managed IT providers. We have a strong tradition of going the extra mile to guarantee that our customers get the dedicated service they need to achieve their goals. That includes staying up-to-date with the latest developments in technology to ensure we are number one broadband provider for businesses in Ireland to grow and thrive.
Want to find out more about how you can provide the best broadband for business by partnering with Pure Telecom? Get in touch with a member of our team today on 01 2895555 or via our website.