Customer Service – Pure Telecom

Customer Service

Coming Up on Netflix: June 2016

March 17th, 2017

We’ve been promised a June heatwave, so sun-worshipping Netflix fans may find themselves torn between catching some rays and catching up on the latest from Netflix. But if you fancy an hour or two in the shade, there is plenty coming up on Netflix this June to keep you entertained.   New series: Hibana -Spark-… Read More

Coming up on Netflix: July 2016

March 17th, 2017

That’s it. We’re done trying to predict the weather. Last month we said something about a heatwave and look how that turned out. So, we’ve decided we’ll play to our strengths and focus on the one thing that is certain: there is a tonne of great content coming up on Netflix in July. So, since… Read More

Pure Telecom survey reveals broadband is the new battery and half of us couldn’t survive Christmas without internet

March 17th, 2017

Pure Telecom has found that broadband has become the new battery, with half of people claiming they couldn’t survive without it this Christmas. The study of 1,000 people by iReach in December 2015 found that just 10% of people say they couldn’t survive without batteries, while 40% said they could get by without either. Some… Read More

Pure Telecom caps off great year with 10,000 new customers

March 17th, 2017

  We are delighted to announce Pure Telecom is celebrating its most successful year in business since it started in 2002. Over the past 12 months, we’ve gained 10,000 new residential and business customers bringing in additional revenues of €5 million. We’re currently filling an additional 30 roles in customer care, sales and technical support… Read More

Meet Pure Telecom – the telecoms provider that offers a personalised service

March 17th, 2017, Ireland’s free impartial online and telephone comparison and switching service, recently interviewed Pure Telecom director Paul Connell to find out a bit more about the company, its values, and future plans in the Irish telecoms market. Pure Telecom, an Irish owned company, has been providing fixed line and broadband services to Irish homes since… Read More

Pure Telecom: Customer service in telecoms

March 17th, 2017

We’ve come a long way from the first mobile phone which weighed 1.3kg and equalled in size to a standard brick. The first call was made from this phone on the streets of New York in April 1973, when the vice president at Motorola Communications called his rival at Bell Labs to let him know… Read More

Blackrock Clinic treated right by Pure Telecom with €75,000 in savings

March 17th, 2017

We are delighted to announce Pure Telecom has been selected to provide managed communications services for Ireland’s largest private healthcare centre, Blackrock Clinic. In a deal worth €217,000 over three years, Pure Telecom was chosen following a competitive bidding process due to our low costs and access to 24/7 support. Pure Telecom is saving Blackrock… Read More

We’re hiring! Advance your career with Pure Telecom

March 17th, 2017

About the Job If you’re smart, ambitious, and interested in telecommunications, then consider advancing your career with Pure Telecom! We are a dynamic, market-leading telecoms company based in south Dublin. We want skilled and ambitious people to help us become the No. 1 provider of phone and broadband to Irish residential customers. We offer a… Read More

Nearly half of Irish teens prefer to carry out online activity secretly

March 17th, 2017

Summer is officially over and teenagers around the country are being rounded up to go back to school. This means that teens are spending more time indoors and probably more time online, chatting to friends on Twitter and capturing their lives through SnapChat. We recently came across an interesting study of Irish teenagers, that compared… Read More

Pure Telecom predicts €4.3M from broadband service

March 17th, 2017

New Purely Broadband service is designed to save money by enabling customers who don’t have a land-line to access high speed and fibre broadband Two month commercial trial saw 400 customers sign-up for broadband-only service Pure Telecom is aiming to secure 10,000 new customers, worth €4,320,000, in the first 12 months Up to 100Mb fibre… Read More

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