Tips to Help You Get the Best Broadband Deal

10 Tips to Help You Get the Best Broadband Deal

There has been a lot of talk recently about how Ireland is one of the most expensive countries in the EU for broadband. A recent survey, carried out by BDRC Continental and Cable.co.uk, found that Ireland is the third most expensive country in the EU for broadband, with average monthly prices coming in at just over €60. In light of this research, it’s more important than ever for customers to get a good deal. Here are 10 tips to help you land the best broadband package for you…

Know what you need

Some people use the internet for streaming the most popular television shows and playing the latest games, while others use it for checking their emails and working online. Similarly, an individual living on their own will have different needs than a family of five, and a business will require more usage than a home. Having a realistic idea of how you use your broadband is the first step to determining what package to go for.

Do your research

Would you buy the first car you see at the dealership? No. So why would you settle for the first broadband deal you come across? As with anything you buy, it’s important to research the options that are available. This is the only way of finding out which providers are offering what and for how much. The good thing is that there are usually plenty of deals and discounts to avail of – you just have to keep an eye out for them.

Be realistic

Broadband speeds vary depending on location, availability and signal strength. For example, if you live in the city, chances are your broadband will be faster than if you were living in the countryside. However, this is a trend that’s changing with the introduction of high-speed >fibre broadband in more areas. At Pure Telecom, we like to make it easy for people and if you give us a call, we can tell you what packages are available to you and what would work best for your location.

Speak to the experts

Nothing beats calling up a broadband provider and asking them for their advice. They are the experts after all! As well as answering any questions or queries you have, the customer service advisors will be able to recommend the most suitable package for you and may even bring an offer to your attention that you overlooked. Furthermore, you’ll get an idea of what the provider is like in terms of customer service.

Remember what’s important

Fast broadband is great but fast broadband coupled with excellent customer service is better. Providing exceptional customer service is one of Pure Telecom’s core pillars because we understand how important it is to find the right package and also hear a friendly, helpful voice on the end of the phone. All of our customer service operators pride themselves on giving each and every customer the best possible service.

Bundle it up

Paying for your telephone and internet separately is a sure-fire way of racking up unnecessary costs. Opting for two services from one company usually means savings and should also be easier to manage. At Pure Telecom, we pride ourselves on giving our customers packages that suit them. For example, our line rental and unlimited* broadband bundle allows you to choose phone add-ons as you need them.

Learn to negotiate

Be it your current broadband provider or a new one, don’t be afraid to enquire about what offers they are running or if they can give you a better deal. If you don’t ask, you won’t get. Perhaps your needs have changed since you signed up and you now require phone line rental as well as broadband. You never know, this kind of combination deal might be better value than your broadband deal.

Read the small print

Depending on what provider and package you choose, keep in mind that there may be hidden costs such as rental charges and installation. Picking a broadband provider that is open and upfront when it comes to the breakdown of your package – that’s the Pure Telecom policy – means that you can see exactly what you are paying for and how much each individual element costs.

Get up to speed

Fibre broadband is the fastest service on the market, allowing you to download and stream movies within milliseconds. At Pure Telecom, we provide a nationwide uncongested broadband service which allows us to deliver the fastest broadband speeds available in your area. Even if your home is not one of those that can get fibre broadband, we recommend our uncongested Next Generation Broadband service. When fibre does arrive, we’ll upgrade you for free.

Take it to the limit

Every single Pure Telecom customer gets unlimited* broadband usage which means they can browse, game and stream until their heart’s content, without worrying about how much their monthly bill is going to be. We are also running a campaign with One Big Switch which helps consumers unlock discounts on their household bills (get more information on that

*Fair usage policy applies.