Voice – Pure Telecom


Pure Telecom: Customer service in telecoms

March 17th, 2017

We’ve come a long way from the first mobile phone which weighed 1.3kg and equalled in size to a standard brick. The first call was made from this phone on the streets of New York in April 1973, when the vice president at Motorola Communications called his rival at Bell Labs to let him know… Read More

Pure Telecom announces 30 jobs and €2M investment

March 17th, 2017

Pure Telecom, the leading Irish telecoms company, today announces it will create 30 new jobs over the next two years in an investment worth €2 million. Positions will be spread across customer care, sales and technical support, and will include a national sales manager, two regional sales manager and three supervisory roles. The investment will… Read More

Nearly half of Irish teens prefer to carry out online activity secretly

March 17th, 2017

Summer is officially over and teenagers around the country are being rounded up to go back to school. This means that teens are spending more time indoors and probably more time online, chatting to friends on Twitter and capturing their lives through SnapChat. We recently came across an interesting study of Irish teenagers, that compared… Read More

Office Olympics and customer service make this a great place to work

March 17th, 2017

Niamh Pigott, team leader of the revenue optimisation team, Pure Telecom Tell us about your career to date at Pure Telecom: I’ve worked with Pure Telecom for six years now. I started off as a member of the customer service team in 2009 and spent two years in customer service. It was a fantastic way… Read More