Customer Centre
“Doing business on customer terms”- that’s Pure Telecom’s ethos across every area of our business, from sales and support to accounts. Our team of dedicated account managers are all experienced telecoms professionals and will ensure that everything is solved with a single call.
Line Rental
Do you want all of your telecom’s charges on one bill? Pure Telecom can now save your business the hassle of paying two, and sometimes three separate bills for line rental, broadband and call charges. Just email us and we will set this up for you. Alternatively print this form, fill it out and post or fax back to us.
Broadband
Pure Broadband is fast, always-on and you can make or take phonecalls while online. All for a fixed monthly fee.
If you would like to experience broadband or already have it, but want all your telecoms costs on one bill, just call us. We will manage the process from start to finish, from determining your business requirements to final installation. And we are there 24/7 to deal with any queries.
“Broadband Anywhere” is our high-speed, internet access service that enables every business in Ireland to avail of the full range of broadband connectivity options from a single telecoms company- DSL, Wireless and Satellite.
Testing and management comes at no extra cost. We just want to make it as hassle free as possible so that your business can concentrate on its core activities.
Sign up for Broadband now (pdf)
Billing
Pure Telecom’s unique billing system supplies each customer with a timely and accurate bill, helping control costs and further reduce overheads. We view our customers' bill not just as an invoice but also as a management report. We give our customers the relevant information and provide them with complete visibility on their telecoms usage. Our billing system is unique in the following ways:
Detailed:
Billing is tailored to each customer’s requirements and call management reports can include:
- Department or cost centre detail, i.e. breakdown of calls for each department or cost centre within your company
- Summary by destination
- Line usage information
- Tailored exception reports e.g top 10 most expensive numbers, directory enquiries reports etc.
- Summary by site location
Flexible:
We deliver in a variety of different formats depending on the customer’s requirement. These include:
Clear, concise and accurate:
With Pure Telecom there are no hidden costs. All of our rates are based on:
- Per second billing
- No minimum call charge
- No call set up charge
Email your account manager l Download Direct Debit Mandate (pdf)
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